ADA Frequently Asked Questions
Category: Title I: Employment
Question: #7
Must an employer provide the reasonable accommodation that the individual wants?
Answer:
The employer may choose among reasonable accommodations as long as the chosen accommodation is effective (i.e., it removes the workplace barrier at issue). The employer may offer alternative suggestions for reasonable accommodations to remove the workplace barrier in question. If there are two possible reasonable accommodations, and one costs more or is more difficult to provide, the employer may choose the one that is less expensive or easier to provide, as long as it is effective.