ADA Frequently Asked Questions
Category: Title III: Places of Public Accommodations
Question: #50
Are service animals allowed to ride in shopping carts?
Answer:
The Department of Justice (DOJ) has stated that service animals must stay on the floor or a person may carry their service animal. For example, a common task for diabetic alert dogs is detecting changes in their handler’s blood sugar levels through scent. These service dogs may need to be carried in a chest pack so they can be close to their handler’s face to smell their breath and alert them to changes in their blood sugar.
The ADA gives people with disabilities the right to be accompanied by their service animal, but covered entities are generally not required to allow a service animal to use items provided for customer use only.
Resource(s):
The ADA gives people with disabilities the right to be accompanied by their service animal, but covered entities are generally not required to allow a service animal to use items provided for customer use only.
Resource(s):
