ADA Frequently Asked Questions
Category: Title V: Miscellaneous Provisions
Question: #37
Is an individual only allowed to file complaints with a Federal agency or file a lawsuit in order to settle a issue regarding a violation of the ADA?
Answer:
No. Title V of the ADA encourages alternative dispute resolutions. Some Federal agencies have mediation programs designed to settle complaints without the agency having to conduct an investigation or a lawsuit being filed. The U.S. Department of Justice and the Equal Employment Opportunity Commission have such mediation programs.