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Fact sheet: Questions to ask a Software Vendor

When purchasing or acquiring a new program or system, asking some basic questions about the systemís ability to support multiple ranges of abilities is an effective way to let a vendor know that you are looking for a product that will best support your users.

Software Checklist

Keyboard Access

Sounds

Display

Validation

Ask for References

If you have any questions about this document, or would like any other assistance, please contact the Great Lakes ADA & IT Center at (800) 949-4232, or athttp://www.adagreatlakes.org/

 
Ask for references to other institutions that are currently using or evaluating their products. Peer-to-peer contacts can yield a great deal of information not available directly through a vendor, such as technical issues, accessibility, and unforeseen costs.